Bulk Uploading of Users

Biba provides the ability to the Organization Owner or Administrators to bulk invite many users. The steps are as follows:

  1. Go to http://www.biba.com and click the Sign In link in the footer.
  2. Provide your Biba credentials
  3. If you are the owner or an admin for your organization you will be presented with your organization or a list of organizations to choose from.
  4. Click on the Bulk Add Users on the Users tab and you should see the following instructions:
  5. Prepare your .csv file as described (column names must be as follows and case matters: email, first_name, last_name).
  6. Note that an invite will be sent to each user that is formatted properly. We will put the organization Owner's name in the from field of that email so we recommend that during this process, the Owner is set to someone in your organization that your users will recognize and will feel comfortable and compelled to follow their guidance (e.g. Your CEO or CIO). Please contact support@biba.com to help you set your desired owner.
  7. Click Choose File and select your .csv file.
  8. Choose to Create new accounts and if you want to Update existing accounts (we use email to match and will update First and Last names if changed).
  9. Click on Upload and Continue.
  10. Biba will send an email to each user that includes a link to Get Biba.
  11. Biba will also send an email to the Admin that uploaded the file confirming that the upload was successful or if it failed and will indicating the number of users uploaded and any errors that might have been encountered.
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